Top Courier FAQs Answered

Your Top Courier FAQs Answered

Today, more than ever, we must rely on highly effective logistics for businesses to keep moving smoothly. Nonetheless, there are still many questions that business owners and managers have regarding shipping in-house versus hiring a third-party courier service company.

Below are the answers to some of the most asked questions in the courier industry. Get informed and make the most cost-effective and efficient decision for your business today!

Are Courier Companies Insured?

A reputable courier company is licensed and insured to deliver parcels. The risk of using an unlicensed courier is high, as your packages could get lost and stolen. An uninsured courier cannot guarantee that the boxes will reach their destination; if they do, they may be damaged.

At Priority One Courier and Logistics, we carry Liability Insurance. In addition, we have all the necessary local licenses. We are registered with the Department of Transportation, California Highway Patrol, and all other agencies required. Our drivers have verified DMV records and receive safety training. They are highly qualified to deliver your parcels on demand.

How Long Has Priority One Courier and Logistics Been in The Courier Industry?

We are in Orange County, CA. We deliver daily throughout Southern California. Specifically, we serve areas like Irvine, Los Angeles, San Diego, and Riverside County. We also ship air cargo Nationwide (account setup required).

What Areas Does Priority One Courier And Logistics Service?

We accept credit cards from customers who do not have an account. If you open an account, you can keep a card on file or be invoiced weekly. At Priority One Courier and Logistics, we offer affordable courier services. You can also choose a preset service level based on your budget. We want to help your business succeed and are always willing to give discounts based on volume.

What Is the Size of The Priority One Courier and Logistics Fleet?

Hiring a professional courier company will streamline your business shipping process. Priority One Courier and Logistics’ fleet includes small vehicles, cargo vans, trucks up to 26”, and liftgate trucks.

Does Priority One Courier and Logistics Do Overnight Deliveries?

We can schedule any type of shipment to accommodate your time frame, but our specialty is the Same Day delivery. We offer different levels of Same-day pricing to fit your budget and time frame.

What Delivery Options Do Priority One Courier and Logistics Offer?

Priority One Courier and Logistics will take your package directly from point A to point B. We specialize in One Hour, Express, Rush, and Same Day deliveries. We also offer flexible time frames to fit the client’s specific needs. In addition, we provide an On-board Courier Service, where our agent will jump on the next flight to hand-deliver a package to its destination anywhere in the country.

How Can I Track My Shipment?

We provide our clients with immediate access to our Online Portal, where clients can view tracking information, Proof of Delivery, the status of each shipment, and many more options. To maximize productivity, you can easily export this information to .csv, Excel, and PDF.

Moreover, since the pandemic began, many clients have placed orders entirely from home. Purchase managers, warehouse managers, and other team members can follow a straight communication chain and not fall behind.

Does Priority One Courier And Logistics Contactless Deliveries?

Given the Coronavirus guidelines, we do not require a signature to complete shipments. Instead, we can drop off at a designated point as requested by clients. This keeps our clients, staff, and your packages safe.

Furthermore, we provide our drivers with hand sanitizer and masks in each one of our vehicles. During pick-ups and white-glove deliveries, we also maintain a safe distance.

If you have further questions, please contact us here or via phone at 866-707-8802.

Moreover, since the pandemic began, many clients have placed orders entirely from home. Purchase managers, warehouse managers, and other team members can follow a straight communication chain and not fall behind.

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Fill out the form below, and we get you a quote. In some cases, we will need more information and reach out to you for this additional info.

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