Welcome to the Frequently Asked Questions (FAQ) section of Priority One Courier& Logistics – where your most pressing queries find their answers.

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Our Frequently Asked Questions

Located in the bustling heart of Orange County, CA, we’ve made it our mission to deliver with unmatched speed and precision. Whether you’re a new customer seeking clarity about our services or a regular patron curious about some aspect of our operations, this space has been crafted with you in mind.

Our commitment to offering Same Day and ultra-speedy Rush Deliveries has garnered us a reputation for excellence in the region. We understand that with such distinctive offerings, questions are bound to arise. This FAQ is designed to ensure transparency, trust, and a deeper understanding of how we operate. Dive in, explore, and get to know Priority One Courier & Logistics better – because every parcel matters, and so does every question.

Yes, a reputable courier company is both licensed and insured to deliver parcels. The risk of using an unlicensed courier is high, as your packages could get lost and stolen. An uninsured courier cannot guarantee that the packages will reach their destination, and if they do, they may be damaged.

At Priority One Courier, we carry liability insurance. In addition, we have all the necessary local licenses. We are registered with the Department of Transportation, California Highway Patrol, and all other agencies required. Our drivers have verified DMV records and receive safety training. They are highly qualified to deliver your parcels on demand.

At Priority One Courier & Logistics, we have over 20 years of experience specializing in same day courier services in orange county and beyond. We have seen many changes in the logistics chain over the years and have had to adapt to keep up with new demands. We have been the shipping solution for many local businesses, always with outstanding customer service.

We are located in Orange County, CA. We deliver daily throughout southern California. Specifically, we serve areas like Irvine, Los Angeles, san diego, and Riverside County. We also ship air cargo nationwide (account setup required).

We accept credit cards from customers who do not have an account. If you open an account, then you can keep a card on file or be invoiced weekly. At priority one courier and logistics, we offer affordable courier services. You can also choose a preset service level based on your budget. We want to help your business succeed, and we are always willing to give discounts based on volume.

By hiring a professional courier company, you’ll streamline your business shipping process. Priority one courier and logistics’ fleet includes small vehicles, cargo vans, trucks up to 26”, and liftgate trucks.

We can schedule any type of shipment to accommodate your time frame, but our specialty is same-day delivery. We offer different levels of same-day pricing to fit your budget and time frame.

Priority one courier and logistics will take your package directly from point A to point b. We specialize in one-hour, express, rush, and same-day deliveries. Nonetheless, we also offer flexible time frames to fit the client’s specific needs. In addition, we provide on-board courier service, where our agent will jump on the next flight to hand-deliver a package to its destination anywhere in the country.

We provide our clients immediate access to our online portal, where clients can view tracking information, proof of delivery, the current status of each shipment, and many more options. You can easily export this information to .csv, excel, and pdf to maximize productivity.

Moreover, since the pandemic began, many of our clients have been placing orders entirely from home. Purchase managers, warehouse managers, and other team members can follow a straight communication chain and not fall behind.

Given The Coronavirus Guidelines, We Are Not Requiring A Signature To Complete Any Shipments. Instead, We Can Drop Off At A Designated Point As Requested By Clients. This Keeps Our Clients, Staff, And Your Packages Safe.

Furthermore, We Provide Our Drivers With Hand Sanitizer And Masks In Each One Of Our Vehicles. During Pick-Ups And White-Glove Deliveries, We Also Maintain A Safe Distance.

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If you need something delivered fast, safe, and secure, then give Priority One Courier & Logistics a call! We specialize in a variety of same-day and rush delivery options to Orange County and Southern California.

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